Responsible Gaming
at 88pg — Play Smart,
Stay in Control
88pg is committed to providing a safe, fair, and transparent gaming environment for every player in Bangladesh. Our responsible gaming tools — deposit limits, time-out features, and self-exclusion — are designed to keep you in full control of your experience at all times. This page is for all players aged 18 and above only.
Set daily, weekly, or monthly deposit caps directly from your 88pg account settings. Once a limit is in place, it takes effect immediately and cannot be raised for a mandatory cooling-off period. Available for bKash, Nagad, Rocket, Upay, Visa, and Mastercard deposits.
Take a structured break from gambling for a defined period — 24 hours, 48 hours, one week, or up to four weeks — without permanently closing your account. During a time-out, all deposits and gameplay are suspended instantly.
Choose to exclude yourself from the 88pg platform for a minimum of 6 months or permanently. Self-exclusion requests are actioned within 24 hours of confirmation and cannot be reversed during the exclusion period, regardless of circumstances.
In addition to deposit limits, 88pg allows players to set a maximum loss threshold per session, per day, or per week. If your losses reach this threshold, your session will automatically end and you will be notified by the platform.
Enable periodic on-screen reminders that show how long you have been playing and how much you have wagered in a session. Reality check alerts appear at intervals you choose — every 30 minutes, every hour, or every two hours.
Our dedicated player support team is available around the clock, Bangladesh Standard Time (UTC+6). If you feel that gambling is negatively affecting your life, reach out at any time via live chat or email at [email protected] for confidential, non-judgmental guidance.
Our Commitment to Responsible Gaming
At 88pg, we believe that online gaming should be an enjoyable, entertaining experience — not a source of stress, financial hardship, or harm. We are fully committed to fostering a responsible gaming environment for every player who chooses our platform, from Dhaka to Chittagong, Sylhet to Khulna and beyond. This commitment is not a legal formality; it is a core part of how we operate every single day.
Gambling is a form of entertainment, not a way to make money. All forms of gambling — whether sports betting on BPL or IPL cricket matches, playing live casino games, or spinning slots from providers like Pragmatic Play and Microgaming — carry an inherent financial risk. There is never any guarantee of a return on money wagered, and past results do not predict future outcomes. We ask every 88pg player to approach the platform with this understanding firmly in mind.
88pg offers a comprehensive suite of player-protection tools that are available to every registered player at no cost. These tools are not hidden or difficult to find — they are built directly into your 88pg account dashboard and can be activated at any time with immediate effect. We actively encourage players to use these tools proactively, not just in response to a problem.
We also train our customer support staff to identify and respond sensitively to players who may be showing signs of problematic gambling behaviour. If our team reaches out to check in with you, please understand that this is done out of genuine concern for your wellbeing — not as a commercial exercise.
- Gambling is entertainment — never a financial strategy
- All players must be 18 years of age or older
- Player protection tools are free, immediate, and always available
- Self-exclusion requests are honoured without question
- We do not target players who have self-excluded with marketing
- Support is available 24/7 — Bangladesh Standard Time (UTC+6)
- Responsible gaming guidance is never hidden behind paywalls
- All personal data related to responsible gaming is kept confidential
Age Restriction & Underage Policy
During registration, every new 88pg player is required to confirm that they are at least 18 years of age. 88pg reserves the right to request identity verification documents at any time — including a national ID card, passport, or birth certificate — to confirm a player's age. Accounts found to belong to underage players will be closed immediately and any funds held in the account will be returned to the depositing payment source.
Protecting young people from exposure to gambling is a responsibility that 88pg takes seriously. If you share a device or household with someone under the age of 18, we strongly recommend the following precautions to prevent minors from accessing the platform:
- Always log out of your 88pg account when you are not actively using it
- Never save your 88pg username or password on a shared device
- Use device-level parental control software if children have access to your device
- Enable two-factor authentication (2FA) on your 88pg account for additional security
- Do not disclose your account credentials, PIN, or OTP codes to any third party
Reporting Underage Access: If you have reason to believe that a person under the age of 18 has accessed or registered on the 88pg platform, please report this immediately to our support team at . We will investigate and take corrective action without delay.
The minimum age to register and play on 88pg is 18 years old. This requirement is strictly enforced for all players in Bangladesh.
Underage gambling is illegal and can cause lasting harm to a young person's financial and psychological wellbeing. 88pg does not condone underage gambling under any circumstances.
Deposit Limits
Setting a deposit limit is one of the most effective ways to keep your 88pg spending within a budget you are genuinely comfortable with. 88pg offers three types of deposit limit that you can configure independently or in combination: daily, weekly, and monthly. Once a deposit limit is set, it applies across all deposit methods — including bKash, Nagad, Rocket, Upay, Visa, and Mastercard — so there is no way to circumvent a limit by switching payment channels.
| Limit Type | Period Covered | Takes Effect | Decrease Allowed | Increase Allowed | Status |
|---|---|---|---|---|---|
| Daily Deposit Limit | Rolling 24-hour window | Immediately | Immediately | After 48-hour review period | Available |
| Weekly Deposit Limit | Rolling 7-day window | Immediately | Immediately | After 7-day review period | Available |
| Monthly Deposit Limit | Rolling 30-day window | Immediately | Immediately | After 30-day review period | Available |
Decreasing a limit always takes effect immediately. For example, if you currently have a monthly limit of ৳20,000 and want to reduce it to ৳10,000, the new lower limit will be active the moment you confirm the change. This is intentional — we want it to be as easy as possible to tighten your own spending controls.
Increasing a limit is deliberately subject to a mandatory review period. This cooling-off period exists so that impulsive decisions made in the heat of a losing run cannot immediately override the considered limits you set when you were thinking calmly. We will send a confirmation email to your registered address when a limit increase request is made, and again when it takes effect.
Tip: We recommend setting a monthly deposit limit that reflects your genuine entertainment budget — an amount you would be entirely comfortable losing, since all gambling carries financial risk. A common starting guideline is to allocate no more than 1–2% of your monthly income to gambling entertainment. Please adjust this to suit your own financial circumstances.
Time-Out & Cooling-Off Tools
A time-out is a temporary break from the 88pg platform. It is designed for players who feel they need some distance from gambling without committing to a full self-exclusion. During a time-out, your account remains registered but all access to games, sports betting, and deposit features is suspended. Time-outs on 88pg are available in the following durations:
To activate a time-out, navigate to the Responsible Gaming section of your account dashboard and select your preferred duration. The time-out takes effect immediately upon confirmation. You will not be able to log in, deposit, or place any bets during the active period. Any pending bets placed before the time-out was activated will be settled according to normal rules.
Reality Check Reminders: Even outside of a formal time-out, we recommend enabling the Reality Check feature in your account settings. This places a brief on-screen overlay at your chosen interval — every 30, 60, or 120 minutes — reminding you of the session duration and total amount wagered. Many players find this simple reminder enough to maintain healthy gaming habits without needing a full time-out.
After a time-out period expires, your account will be reactivated automatically. 88pg will send a reminder email to your registered address before the time-out ends, giving you the opportunity to extend it if you feel you need more time. We encourage you to take this check-in seriously rather than simply logging back in the moment the cooldown ends.
Self-Exclusion Programme
Self-exclusion is the most powerful player-protection tool available on the 88pg platform. It is intended for players who have recognised that their gambling has become or is at serious risk of becoming problematic, and who want to remove access to the platform for an extended period. Unlike a time-out, self-exclusion is a serious, binding commitment — and we treat it as such.
A minimum six-month exclusion from all 88pg services, including sports betting, live casino, and slots. Recommended for players experiencing a temporary but serious concern about their gambling habits.
A full twelve-month exclusion period, providing a significant break from gambling activity. Recommended where gambling has already caused financial or personal harm and a longer period of recovery is needed.
A five-year exclusion for players who recognise that gambling represents a long-term risk to their wellbeing and wish to commit to an extended period of abstinence from the platform.
A permanent, lifetime exclusion from the 88pg platform. This option is for players who have decided that gambling is not compatible with their life and wish to close all access indefinitely. This cannot be reversed.
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1Log in to your 88pg account
Access your account dashboard via the 88pg Login page. Ensure you are logged in to the correct account you wish to exclude.
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2Navigate to Responsible Gaming settings
Go to your Account Settings and select the "Responsible Gaming" tab. All player-protection tools, including self-exclusion, are located here.
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3Select "Self-Exclusion" and choose your duration
Choose from 6 months, 1 year, 5 years, or permanent. Read the confirmation notice carefully before proceeding.
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4Confirm your request
A confirmation email will be sent to your registered address. Your account will be locked within 24 hours of confirmation. Any remaining balance will be returned to your verified payment method.
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5Alternatively, contact support directly
If you are unable to access your account settings or prefer to speak with a person, email us at with the subject line "Self-Exclusion Request". Our team will process your request as a priority, 24/7.
Marketing Opt-Out: Upon self-exclusion, 88pg will immediately remove you from all promotional communications — including SMS, email, and push notifications. We will not contact you with bonus offers, deposit incentives, or any other marketing material during your exclusion period. If you continue to receive marketing after self-excluding, please contact immediately so we can correct this.
Recognising Problem Gambling
Problem gambling does not always look the way people expect. It rarely starts with dramatic losses or obvious distress — more often it develops gradually, through small habit changes that are easy to rationalise. Understanding the warning signs is the first step toward addressing them. The following signs may indicate that gambling is moving from entertainment into something more harmful:
- Gambling with money intended for rent, food, or bills
- Borrowing money from family or friends to fund gambling
- Chasing losses — placing more bets to try to win back what was lost
- Hiding bank statements or transaction records from family members
- Consistently spending more than you planned or can afford
- Selling personal possessions to finance gambling activity
- Feeling restless, irritable, or anxious when not gambling
- Neglecting work, studies, or family responsibilities to gamble
- Lying to loved ones about how much time or money is spent gambling
- Using gambling to escape stress, anxiety, depression, or boredom
- Repeated unsuccessful efforts to cut back or stop gambling
- Gambling for much longer than intended in a single session
Recognising one or more of these signs in yourself is not a cause for shame — it is a signal to take action. Problem gambling is a recognised health condition, and support is available. 88pg provides access to self-exclusion and limit-setting tools immediately, and our support team is trained to connect players with appropriate guidance without judgement.
If someone you care about is showing these signs, you may also reach out on their behalf. Our support team can advise on how to approach the conversation and what resources are available across Bangladesh for families affected by problem gambling.
Self-Assessment Questionnaire
Answer the following questions honestly to get a clearer picture of your current relationship with gambling. This is not a clinical diagnosis — it is a private reflection tool. There are no right or wrong answers, and your responses are not recorded or stored by 88pg. If you answer "Yes" to three or more of these questions, we strongly encourage you to make use of our responsible gaming tools or contact our support team.
If you answered "Yes" to three or more questions above:
Please consider activating a deposit limit, time-out, or self-exclusion from your 88pg account settings — or contact our support team directly at . You do not need to be in crisis to ask for help. Reaching out early is always the right move.
Support Resources & Getting Help
You are never alone in dealing with gambling-related concerns. 88pg's support team is available 24 hours a day, 7 days a week, 365 days a year — including Eid, Pohela Boishakh, Victory Day (December 16), and all other public holidays in Bangladesh. Whether you are looking for information, want to activate a responsible gaming tool, or simply need someone to talk to, we are here.
To contact 88pg support regarding responsible gaming: Email us at with the subject line "Responsible Gaming Enquiry". Our trained support agents will respond promptly and in complete confidence. All responsible gaming enquiries are treated as a priority and handled with the utmost sensitivity.
Our dedicated responsible gaming support team is available around the clock. Reach us by email for confidential, non-judgmental assistance with any gambling concern.
Available 24/7 — Bangladesh Standard Time (UTC+6)
All responsible gaming tools are available directly inside your account dashboard — no need to contact support. Set limits, activate a time-out, or request self-exclusion in minutes.
- Deposit & loss limits — set instantly
- Time-out — 24h to 4 weeks
- Self-exclusion — 6 months to permanent
- Reality check reminders — every 30–120 min
A Note on Confidentiality:
All responsible gaming conversations with the 88pg support team are handled in strict confidence. Your enquiry will not be shared with any third party without your consent, and it will not affect your standing as a player on the platform — unless you specifically request a limit, time-out, or exclusion to be applied.
We also encourage players to speak openly with people they trust — a family member, friend, religious leader, or community figure — if gambling is causing worry. In Bangladesh, community support networks and religious counselling services can provide meaningful guidance alongside any formal assistance. You do not need to navigate this alone, and taking the first step to acknowledge a concern is always the hardest and most important one.
Remember — Gambling Should Be Fun:
If at any point betting on cricket, playing slots, or enjoying the live casino at 88pg stops feeling like entertainment and starts feeling like a necessity, that is the signal to pause and reassess. The tools on this page exist precisely for that moment. Use them without hesitation — that is exactly what they are here for.
Enjoy 88pg — Safely & Smartly
Now that you know the tools and resources available to you, enjoy everything 88pg has to offer — cricket betting, slots, and live casino — with full confidence that you are in control. For adults aged 18 and above only. Please play responsibly.
For adults aged 18 and above only · Gambling involves financial risk · Play responsibly
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